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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rita Conrad

Rita Conrad

April 15, 2025

5  out of  5
rating by Rita Conrad
"I have never had an experience like I just had with Charity!! She was the most down to earth insurance agent I have ever dealt with. She went over every little thing with me, and was extremely patient to walk me through the document signing. If I could give Ms. Charity a 10 star review, I would definitely have done it. She is truly one of a kind! Thank you so much Charity for all of your help!!! You deserve a raise!!!"
We responded:
"Thank you Rita! We’re so happy you chose us for your insurance needs. Charity is the best!"
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Randal Johnson

April 15, 2025

5  out of  5
rating by Randal Johnson
"Charity was amazing in helping me select the best policy's for my needs."
We responded:
"Thank you Randal. Charity is great!"
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Autumn Lilly

April 14, 2025

5  out of  5
rating by Autumn Lilly
"Customer service is obviously a priority. Charity was so helpful to talk me through coverage options in an informative, yet non-pressuring way. She was kind, helpful, and quick. 11/10."
We responded:
"Thank you Autumn!!"
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Tara Delano

April 7, 2025

5  out of  5
rating by Tara Delano
"We had the pleasure of working with Charity and she was beyond kind and extremely helpful! She went above and beyond to help us get what we needed at a price affordable to our needs! We can say, from our personal experience, we will definitely be recommending her and will be continuing to use her services."
We responded:
"Thank you Tara. Charity does a great job. We’re so thankful you chose us for your insurance needs!"
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Josalynn Kuhmann

March 26, 2025

5  out of  5
rating by Josalynn Kuhmann
"Jake was awesome! He helped me quickly, thoroughly explained my coverages and even helped me save even more on my auto insurance! He also explained that state farm offers coverage for even more of life's mishaps."
We responded:
"Thank you for your review! We’re so glad you chose us for your auto insurance. Thank you for your business!"
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Sheila Johnson

March 26, 2025

5  out of  5
rating by Sheila Johnson
"Jake did an excellent job at getting my family a good rate on our home and auto. He was professional and I would recommend him to others looking for insurance."
We responded:
"Thank you for choosing us for your home insurance and auto insurance. Jake does a great job. We will pass this review along to him!"
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Matt Souvanthong

March 20, 2025

5  out of  5
rating by Matt Souvanthong
"charity price has just sold me with all the amazing deals, she’s very nice and considerate, even though that the call was for someone else she still was able to abel to market to me and give me a better quote than i would have imagined, i really appreciate her and the company for the time and i’m glad i got that call!"
We responded:
"Thank you for your review! We appreciate your business. "
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Angelo Jackson

March 18, 2025

5  out of  5
rating by Angelo Jackson
"Great communication"
We responded:
"Thank you!"
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Conchita England

March 17, 2025

5  out of  5
rating by Conchita England
"Charity was excellent in giving me the help that I needed to make an informed decision regarding my auto and home insurance needs. I am able to save money and get quality coverage as well!!!"
We responded:
"We are glad you chose us for your auto insurance and home insurance. Charity does a great job. Thank you for your review!"
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Konnee Feiden

March 13, 2025

5  out of  5
rating by Konnee Feiden
"Moving cross country to a new state is a daunting venture. Searching for new insurance in unfamiliar territory is too. Of all the companies I made inquiries with, State Farm topped the list. The #1 reason was Ms Charity. From the get go, over a month in advance of my needs, she listened, researched, calculated, presented options and understood. She walked me through everything step by step and made herself accessible as needed. We had scheduled a follow-up date and sure enough my text alerted and phone rang when that day came. We had a plan and we worked it together. She was dedicated, professional, personable, patient and knowledgeable. No sales pressure! Just good old-fashioned exceptional customer service! I have the coverage I need at a great rate. They have a new customer, and all is thanks to Miss Charity. State Farm offered what I needed in a customized policy. The face of the company was the how and why, and it all started with a no obligation quote. Thank you Miss Charity."
We responded:
"Wow! Thank you so much for this amazing review. Charity does a great job and we will certainly pass this along to her. Thank you so much for your review, and welcome to Alabama!"
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Thomas Brown

March 13, 2025

5  out of  5
rating by Thomas Brown
"Mrs Charity was very helpful, patient, polite and professional in helping me get affordable car insurance with some extras included(thank you Thomas)"
We responded:
"Thank you Thomas! We’re thankful that you chose us for your auto insurance. Thank you for your business!"
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Michelle Green

March 11, 2025

5  out of  5
rating by Michelle Green
"Thank you Charity with State Farm .."
We responded:
"Thank you for your review! "
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Delores Robbins

March 11, 2025

5  out of  5
rating by Delores Robbins
"Charity was very helpful work with me to get me away from alstate!!"
We responded:
"Thank you for your review! Charity is great. We will pass this along to her. "
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Chiquetta Peeples

March 10, 2025

5  out of  5
rating by Chiquetta Peeples
"He is an awesome guy He was clear and specific He helped me a lot"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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ariel robinson

March 7, 2025

5  out of  5
rating by ariel robinson
"Very personal and patient when it came to meeting my home and auto needs"
We responded:
"Thank you for your review! We’re so glad you chose us for your auto insurance and your home insurance!"
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joshchamp12

March 6, 2025

5  out of  5
rating by joshchamp12
"Charity had great customer service. Patient with answering all the questions I had while also being very friendly in the process. Made me feel like a VIP."
We responded:
"Thank you for your review! We appreciate your business!"
Profile photo of Sabrina Ivory

Sabrina Ivory

March 5, 2025

5  out of  5
rating by Sabrina Ivory
"Charity is amazing and will help you find all possible discounts"
We responded:
"Thank you for your review and your business! Charity does a great job! We will pass this review along to her. "
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Zero Hero

February 28, 2025

5  out of  5
rating by Zero Hero
"Jake saved about $220 a month on auto insurance. Adding a teenage boy to insurance can be “painful”, but choosing the right insurance company can help lessen the pain. Thanks Jake! Very thorough, informative, and quick to help!"
We responded:
"Thank you for your review! We’re so glad Jake was able to help you with your auto insurance! Thank you for your business!"
Profile photo of Dani Salter

Dani Salter

February 28, 2025

5  out of  5
rating by Dani Salter
"I worked with Charity to get my home and auto insurance and not only was she extremely friendly and kind she made the entire process so simple."
We responded:
"Thanks Dani! Charity is great. Thank you for choosing us for your home insurance and your auto insurance!"
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James Smith

February 28, 2025

5  out of  5
rating by James Smith
"Very pleasant to speak with. Explained everything well. Glad I called and made the switch."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michelle Jones Carroll

February 27, 2025

5  out of  5
rating by Michelle Jones Carroll
"Charity Price❤❤❤❤ Profesional yet personal. I'm paying great rates. Thanks a million!!!"
We responded:
"Thank you Michelle! We will pass this review along to Charity. Thank you for your business!"
Profile photo of Jammie Shehan

Jammie Shehan

February 13, 2025

5  out of  5
rating by Jammie Shehan
"I am so happy and relieved to have bundled my home and auto insurance with State Farm. Charity Price helped me so much with the whole process of getting everything transferred over from my previous insurance companies! She listened to my every want and need! She is so sweet and professional and helped calm all my fears about the change! Thank you so much Charity and thank you State Farm!"
We responded:
"Thank you Jammie! We appreciate your business and are so glad that Charity was able to help you with your home insurance and your auto insurance!"
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Billy Porter

February 12, 2025

5  out of  5
rating by Billy Porter
"Received lower quotes on my house and autos. The process did not take long and I saved over $700.00 from my previous coverage."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Caleb Sprinkle

February 11, 2025

5  out of  5
rating by Caleb Sprinkle
"Got the best quote by FAR for my Tesla Model 3 here after shopping around for weeks! Ethan and Joseph are awesome! If you own a Tesla in Alabama, you need to give them a call!"
We responded:
"Thanks so much for the review! We're so glad we were able to help you with your auto insurance on your Tesla. If there is anything else we can do for your insurance needs, just let us know!"
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Joy Wimberly

January 31, 2025

5  out of  5
rating by Joy Wimberly
"Jake did a great job assisting me with my car insurance was very professional and prompt and provided the answers I needed. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"