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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Funderburg

October 1, 2024

5  out of  5
rating by Kelly Funderburg
"Charity was awesome, professional and very helpful."
We responded:
"Thank you! Charity is the best. We’re so glad you had a great experience and thank you for your business!"
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Meredith Snider

September 27, 2024

5  out of  5
rating by Meredith Snider
"We recently changed to Joseph Chambers’s an agent and have been very impressed with the service level given. We are thankful to get a small business feel with great coverage."
We responded:
"Thank you Meredith! We really appreciate your business and are glad we could help you. Thanks for the review!!"
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Ryan Bohannon

September 26, 2024

5  out of  5
rating by Ryan Bohannon
"I give Ms . Charity the highest recommendation of award that you could give to her . Her attitude and professionalism makes me as a customer feel at home and taken care of . Thank you Ms. Charity 💯"
We responded:
"Thank you for your review! We will pass this along to Charity. Thank you for your business!"
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Tim

September 24, 2024

5  out of  5
rating by Tim
"Charity was extremely helpful and took time to make sure that I understood my new policies. I was overpaying for my insurance through GEICO, and State Farm has reduced my insurance bill by over 50%. I am thrilled to have a local agent that meets and exceeds my needs, for a price that is more than fair. I now have more coverage at a fraction of the cost. I would highly suggest switching to State Farm if you are unsatisfied with your current auto insurance."
We responded:
"Thank you, Tim! Charity is great! We’re so glad you’re with our office and look forward to continuing to help you moving forward. "
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Bruce Putnam

September 5, 2024

5  out of  5
rating by Bruce Putnam
"Charity was very knowledgeable in helping me with my insurance and I believe she was extremely pleasant to work with and she is a credit to your agency and State Farm"
We responded:
"Thank you for the review! We appreciate your business. We will pass this review along to Charity and let her know she did a great job!"
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Laura Jones

August 15, 2024

5  out of  5
rating by Laura Jones
"My polices transferred to Joseph’s office when my original agent retired and he’s been incredibly helpful. He reached out to review my policies with me and helped me get better coverage after the purchase of my new vehicle. If you’re looking for an agent I would highly recommend Joseph’s office!"
We responded:
"Thank you, Laura! We are excited to have you in our office! "
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M J

August 15, 2024

5  out of  5
rating by M J
"WOW! Charity, is the best insurance agent I have ever done business with. When other insurance companies told me we can't insure you and they gave me no reason to why? She worked very to research and get my property insured. Thanks Charity."
We responded:
"Thank you! Charity is great! We are so glad you chose us for your home insurance. "
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Tad Duncan

August 13, 2024

5  out of  5
rating by Tad Duncan
"Charity is a superstar. She went above and beyond to help and genuinely cares about the client needs. She is also very knowledgeable and can pivot in an instance to provide alternative solutions. Amazing."
We responded:
"Thank you Tad! "
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Kara Lemonds

August 12, 2024

5  out of  5
rating by Kara Lemonds
"Joseph Chambers is an excellent State Farm representative. He makes handling insurance a pleasant experience. He's the nicest insurance person I've met. He is patient, helpful, explains things thoroughly and clearly. He is the number one reason that I like State Farm insurance as my favorite insurance company. Ana helped me with switching back over to State Farm. She was so patient, helpful, friendly, and a very good representative of State Farm. It is thanks to wonderful employees such as her that I consider State Farm to be the highest quality of insurance. Y'all are even better than the cute little lizard company! ^_^"
We responded:
"Thank you so much Kara!!"
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Michael Kennemer

August 8, 2024

5  out of  5
rating by Michael Kennemer
"Charity was very helpful getting my insurance, she's very nice"
We responded:
"Thanks, Michael!"
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Jennifer Coggin

July 19, 2024

5  out of  5
rating by Jennifer Coggin
"Changing insurance can be stressful. Ana walked me through the process step by step and answered my long list of questions. She worked with me to get the best possible rates on home and auto. She is knowledgeable about the process and even helped me call and cancel my old insurance. She really took the time to walk me through what I needed. I highly recommend calling Ana."
We responded:
"Thank you! So glad you chose us for your auto insurance and your home insurance. We will pass these kind words along to Ana!"
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Wade Johnson

July 16, 2024

5  out of  5
rating by Wade Johnson
"I'm very pleased to have all my insurance needs covered by Joseph Chambers State Farm Ins.Agency. Ana the associate who helped me was absolutely outstanding in the way she handled all my insurance needs.., I would highly recommend her, she's very knowledgeable and professional with a very engaging personality."
We responded:
"Thank you Wade! We’re so happy to have you with our office and we’ll be sure to pass this along to Ana!"
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Dawn Marie Bradley

July 9, 2024

5  out of  5
rating by Dawn Marie Bradley
"Fast, efficient, knowledgeable, answers any questions I have. Great to work with"
We responded:
"Thank you!!"
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Jd Carroll

June 13, 2024

5  out of  5
rating by Jd Carroll
"My wife and I were in a sticky situation. We were recently informed that our previous home owners insurance was to be cancelled due to a claim we had to file last year. Every other company we had send us quotes came back with a more than doubled premium from what we have been paying. Thank God for Ethan and staff for helping us not only get our premium cost down, but also approved us for a policy that provides much better coverage than even our previous provider could offer. I highly recommend!"
We responded:
"Thank you for the review, JD. We’re so happy we were able to help out on your home insurance! We’ll pass the positive review along to Ethan!"
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Linda Yell

May 23, 2024

5  out of  5
rating by Linda Yell
"Exceptional customer service!"
We responded:
"Thank you for the review, Linda!"
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Charlotte Glass

May 9, 2024

5  out of  5
rating by Charlotte Glass
"Paul was patient and very polite to answer all my questions."
We responded:
"Thank you, Charlotte!"
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Sherika Dortch

March 13, 2024

5  out of  5
rating by Sherika Dortch
"I called In to have a few questions about my insurance policy and cards. I got the best help and communication possible. All my questions were answered with professional help. I would recommend State Farm to all my friends and family. 😁😁"
We responded:
"Thank you Sherika!"
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Darryl Barnes

March 2, 2024

5  out of  5
rating by Darryl Barnes
"Ana’s customer service was really great. She made recommendations to help me understand the importance of my coverage on my home, cars, and even in LIFE INSURANCE which I never thought of much before. If you want an office that will take their time and help you, but also be quick when you need them to, this is the place to go!"
We responded:
"Thank you for the review!"
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Dennis Russell

March 2, 2024

5  out of  5
rating by Dennis Russell
"Ana was very knowledgeable when we was shopping for insurance. She was honest and straightforward, very professional . Great service and price!"
We responded:
"Thank you! We appreciate your business. "
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Traci Pitts

March 2, 2024

5  out of  5
rating by Traci Pitts
"Ana helped me extensively as I searched for the correct coverage for a home purchase. Thanks Ana. You are amazing!"
We responded:
"Thanks Traci! Ana is the best! We’re so glad you chose us for your homeowners insurance. "
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Lacey Russell

March 2, 2024

5  out of  5
rating by Lacey Russell
"Great place! Friendly people! Ana Barnes worked hard to get me a great and quick quote for car insurance!! Highly recommend!"
We responded:
"Thank you!! We appreciate you choosing us for your auto insurance. "
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Pure Miraculous

March 2, 2024

5  out of  5
rating by Pure Miraculous
"Ana was very helpful in answering my questions about my insurance coverage and explaining the importance of my coverage to me!"
We responded:
"Thank you for your review!"
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Nikki Ireland

March 1, 2024

5  out of  5
rating by Nikki Ireland
"So grateful for all the help from Ana Barns, she assisted in getting my new car insured and even followed up with me later in the week. Truly such a blessing how simple she made the process and throughly explained whenever I had any confusion. She is a very kind and helpful person, thank you, Ana Barns with Joseph chambers State Farm."
We responded:
"Thank you for the review, Nikki! Ana is great! We’re thrilled we were able to help you with your auto insurance. "
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Barry Jones

February 29, 2024

1  out of  5
rating by Barry Jones
"This is the most horrible experience I have ever had with a insurance agent state farm should be ashamed"
We responded:
"Barry, we’re very sorry you had such a poor experience. We do not take that lightly. We worked hard to resolve your issue but unfortunately weren’t able to. We wish you the best moving forward. Have a great weekend. "
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Judy B Musselwhite

January 24, 2024

5  out of  5
rating by Judy B Musselwhite
"My experience with Paul was very good and he was excellent at explaining every detail to me, looking forward to doing business with you! Thank you so much!!!"
We responded:
"Thank you for your review, Judy. We appreciate you and will pass this along to Paul!"