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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jammie Shehan

Jammie Shehan

February 13, 2025

5  out of  5
rating by Jammie Shehan
"I am so happy and relieved to have bundled my home and auto insurance with State Farm. Charity Price helped me so much with the whole process of getting everything transferred over from my previous insurance companies! She listened to my every want and need! She is so sweet and professional and helped calm all my fears about the change! Thank you so much Charity and thank you State Farm!"
We responded:
"Thank you Jammie! We appreciate your business and are so glad that Charity was able to help you with your home insurance and your auto insurance!"
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Billy Porter

February 12, 2025

5  out of  5
rating by Billy Porter
"Received lower quotes on my house and autos. The process did not take long and I saved over $700.00 from my previous coverage."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Caleb Sprinkle

February 11, 2025

5  out of  5
rating by Caleb Sprinkle
"Got the best quote by FAR for my Tesla Model 3 here after shopping around for weeks! Ethan and Joseph are awesome! If you own a Tesla in Alabama, you need to give them a call!"
We responded:
"Thanks so much for the review! We're so glad we were able to help you with your auto insurance on your Tesla. If there is anything else we can do for your insurance needs, just let us know!"
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Joy Wimberly

January 31, 2025

5  out of  5
rating by Joy Wimberly
"Jake did a great job assisting me with my car insurance was very professional and prompt and provided the answers I needed. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Victoria Wilson

January 31, 2025

5  out of  5
rating by Victoria Wilson
"Exceptional Service and Expertise – Highly Recommend! I had the pleasure of working with Charity Price, and I cannot say enough about her professionalism and expertise. From the moment we connected, she was incredibly helpful, knowledgeable, and patient. She took the time to thoroughly explain my options, ensuring I understood every detail. Her friendly and approachable demeanor made the entire process smooth and stress-free."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Krystee Stacey

January 23, 2025

5  out of  5
rating by Krystee Stacey
"Charity was able to work quickly and diligently to secure me a few policies! She explained everything perfectly and went above and beyond to find the best rates for my needs! Her personality and kindness is unmatched!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Alan Vazquez

January 20, 2025

5  out of  5
rating by Alan Vazquez
"Jake was great and very helpful. He really helped me with getting everything I needed. Staff is awesome as well."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joshua Pennington

January 3, 2025

1  out of  5
rating by Joshua Pennington
"Very disappointed in this team! Maybe Mr. Chambers will give me a call back and answer my questions I pay on time but now I need to get paid and no one can tell me anything"
We responded:
"Mr. Pennington, I am sorry you weren’t pleased with how this issue was handled. We sent you all the requirements to receive the payment and those were not completed on your end. Once you signed the required documents this matter was promptly handled. Thank you for your business. "
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Henrietta Doakes

December 15, 2024

4  out of  5
rating by Henrietta Doakes
"Ethan was very pleasant and he made me feel at ease. The entire office was very nice. Things went well, but I expected him to help me separate from my previous company... Oh well, say la vie. Looking forward to a good partnership."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Sharla Jarrett

December 9, 2024

5  out of  5
rating by Sharla Jarrett
"Charity was very perfessional! She had a pleasant and calm defined attitude i absolutely loved her. I would recommend her to family and friends"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Katie Lacey

December 4, 2024

5  out of  5
rating by Katie Lacey
"Jake Hancock at State Farm was hands down absolutely amazing! It was just an easy process he saved me so much from what I was paying with my other insurance and so much more! The whole process was fast and easy and great I would recommend them to everyone for anything you are needing insurance on"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jason Jones

Jason Jones

November 21, 2024

5  out of  5
rating by Jason Jones
"Great conversation, a communication service skill. You ROCK!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Daphne Nixon

November 21, 2024

5  out of  5
rating by Daphne Nixon
"I was greeted with a warm and friendly welcome from Jake who helped me to add new policies as we reviewed the old ones. I had some concerns and issues, that was taken care of by Jake, with no hesitation and it was all done in a matter of minutes. Jake was very knowledgeable about the things I needed. I would recommend State Farm to anyone in need of an insurance company or who’s not currently happy with the one they are with."
We responded:
"Thank you Daphne!"
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Logan Brady

October 28, 2024

5  out of  5
rating by Logan Brady
"Joseph and his team have been very helpful and quick while purchasing insurance. I would highly recommend them."
We responded:
"Thank you so much for your review. We appreciate your business!!"
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Kiesha Davis

October 21, 2024

5  out of  5
rating by Kiesha Davis
"Ethan helped me find a policy that worked perfectly for me. And the price was also in my range. I would definitely recommend their services."
We responded:
"Thank you, Kiesha! We’re so glad you chose us for your insurance needs. Ethan is the best and we’ll be sure to pass this review along to him!"
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Danny Lofton

October 17, 2024

5  out of  5
rating by Danny Lofton
"No wait for appointment covered existing policies and discussed adding additional coverage. Information was good, no pressure to make a decision. This was a good informative meeting that was beneficial to both parties."
We responded:
"Thank you Danny. We appreciate your business!"
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randall agee

October 16, 2024

5  out of  5
rating by randall agee
"Great bunch of agents"
We responded:
"Thank you Randall!"
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Michael Smith

October 15, 2024

5  out of  5
rating by Michael Smith
"A very good experience. Was professional and courteous, while promoting a comfortable and welcoming atmosphere. Explained all policy details very well."
We responded:
"Thank you for the review, Michael! We’re so glad you chose us for your insurance needs and we appreciate your business!"
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Alex Thompson

October 10, 2024

5  out of  5
rating by Alex Thompson
"I’ve been with State Farm for a few years now, and my experience has been fantastic. Joseph is incredibly knowledgeable and responsive. I got a great rate when I switched. Highly recommend!"
We responded:
"Thank you Alex!! We appreciate your business and are thankful you chose our office for your insurance needs. "
Profile photo of Kate Snow Thompson

Kate Snow Thompson

October 10, 2024

5  out of  5
rating by Kate Snow Thompson
"I have been so impressed when working with Joseph at State Farm Insurance. He was attentive, knowledgeable, and took the time to understand my needs. Joseph made the process easy and was always available to answer my questions. He truly goes above and beyond to make sure your needs are met and that you understand what options you have. If you’re looking for a reliable insurance agent, he’s your guy!"
We responded:
"Thank you Kate! We’re happy you’re with us and trust us with your insurance!"
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Kelly Funderburg

October 1, 2024

5  out of  5
rating by Kelly Funderburg
"Charity was awesome, professional and very helpful."
We responded:
"Thank you! Charity is the best. We’re so glad you had a great experience and thank you for your business!"
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Meredith Snider

September 27, 2024

5  out of  5
rating by Meredith Snider
"We recently changed to Joseph Chambers’s an agent and have been very impressed with the service level given. We are thankful to get a small business feel with great coverage."
We responded:
"Thank you Meredith! We really appreciate your business and are glad we could help you. Thanks for the review!!"
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Ryan Bohannon

September 26, 2024

5  out of  5
rating by Ryan Bohannon
"I give Ms . Charity the highest recommendation of award that you could give to her . Her attitude and professionalism makes me as a customer feel at home and taken care of . Thank you Ms. Charity 💯"
We responded:
"Thank you for your review! We will pass this along to Charity. Thank you for your business!"
Profile photo of Tim

Tim

September 24, 2024

5  out of  5
rating by Tim
"Charity was extremely helpful and took time to make sure that I understood my new policies. I was overpaying for my insurance through GEICO, and State Farm has reduced my insurance bill by over 50%. I am thrilled to have a local agent that meets and exceeds my needs, for a price that is more than fair. I now have more coverage at a fraction of the cost. I would highly suggest switching to State Farm if you are unsatisfied with your current auto insurance."
We responded:
"Thank you, Tim! Charity is great! We’re so glad you’re with our office and look forward to continuing to help you moving forward. "
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Bruce Putnam

September 5, 2024

5  out of  5
rating by Bruce Putnam
"Charity was very knowledgeable in helping me with my insurance and I believe she was extremely pleasant to work with and she is a credit to your agency and State Farm"
We responded:
"Thank you for the review! We appreciate your business. We will pass this review along to Charity and let her know she did a great job!"