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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ethan James

July 22, 2025

5  out of  5
rating by Ethan James
"Alex was a huge help for me swapping over insurance carriers! He helped me understand the numbers and was super helpful across the board!"
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Amanda Jacks

July 10, 2025

5  out of  5
rating by Amanda Jacks
"My experience with State Farm has been phenomenal. Mrs. Barnes is amazing, I would 100% recommend State Farm."
We responded:
"Thank you for your review! Ana does a great job and we will pass this along to her!"
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Gretchen Mills

July 9, 2025

5  out of  5
rating by Gretchen Mills
"Charity was super helpful and extremely friendly as she explored our insurance options with us! I felt well cared for."
We responded:
"Thank you!! Charity is great. We appreciate your business!"
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Denita Walters

July 9, 2025

5  out of  5
rating by Denita Walters
"Excellent customer service!"
We responded:
"Thank you Denita!"
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Timothy Cooper

July 2, 2025

5  out of  5
rating by Timothy Cooper
"I was with Geico and I called Ethan and he gave me a cheaper insurance for my truck. And Ana called me and told me how to go on my State Farm app and go to safe driving and made my insurance cheaper . Thank y'all so much 🌹"
We responded:
"Thank you so much for your business! We are so glad you are a part of our agency. Ana and Ethan are the best! Let us know if we can help you with anything else! "
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Jeremy Kearns

June 30, 2025

5  out of  5
rating by Jeremy Kearns
"Great customer service! The agent that helped me, Charity, was super kind and helpful! They got me a great deal and helped lower my premiums."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lenora Harris

June 25, 2025

5  out of  5
rating by Lenora Harris
"It has been good to do business with this company. All of the staff is friendly and helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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kaylee lanier

June 25, 2025

5  out of  5
rating by kaylee lanier
"I once had Geico and when Jake gave me a call, he was very polite and lowered my rate so I switched to State Farm. Soon after I purchased a new vehicle and Charity helped me switch over my policies. I Cant speak for every state farm location but I would recommend this location. Anna, Jake & Charity are all amazing!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Evie Vallota

June 18, 2025

4  out of  5
rating by Evie Vallota
"Ethan is great, patient knowledgeable and pleasant to work with."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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C Robinson

June 16, 2025

5  out of  5
rating by C Robinson
"Super fast and affordable quote/insurance. Charity was super helpful and patient."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tammie Day

June 16, 2025

5  out of  5
rating by Tammie Day
"I will refer State Farm to all of my Friends and Family. Charity was very knowledgeable, caring, and considerate to all of my needs . She made sure that I had unassured motorist on my policies and everything else that needed to have was there."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Walters

June 16, 2025

5  out of  5
rating by David Walters
"Very kind person took her time and made sure all my bases were covered."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Wendell Daar

June 11, 2025

5  out of  5
rating by Wendell Daar
"Ethan is a very professional agent and very friendly person. No one enjoys buying insurance, but he actually made it pleasurable . I would recommend him to a friend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nick Tucker

May 14, 2025

5  out of  5
rating by Nick Tucker
"Ana and Joseph stepped in when corporate was dropping the ball on our home claim. Ana fought and backtracked the claims agent who went by photos only. They finally got a person sent out who immediately approved the claim after over a month of nothing from higher ups! These two definitely made us feel important to them. If you want an agent and office that will make you feel good in hard times, this is the place for you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chris Morgan

April 23, 2025

5  out of  5
rating by Chris Morgan
"Quite possibly the best interaction regarding insurance questions I’ve ever had. Charity was knowledgeable, quick and to the point, overall a 10/10 experience."
We responded:
"Thank you Chris! "
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Rita Conrad

April 15, 2025

5  out of  5
rating by Rita Conrad
"I have never had an experience like I just had with Charity!! She was the most down to earth insurance agent I have ever dealt with. She went over every little thing with me, and was extremely patient to walk me through the document signing. If I could give Ms. Charity a 10 star review, I would definitely have done it. She is truly one of a kind! Thank you so much Charity for all of your help!!! You deserve a raise!!!"
We responded:
"Thank you Rita! We’re so happy you chose us for your insurance needs. Charity is the best!"
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Randal Johnson

April 15, 2025

5  out of  5
rating by Randal Johnson
"Charity was amazing in helping me select the best policy's for my needs."
We responded:
"Thank you Randal. Charity is great!"
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Autumn Lilly

April 14, 2025

5  out of  5
rating by Autumn Lilly
"Customer service is obviously a priority. Charity was so helpful to talk me through coverage options in an informative, yet non-pressuring way. She was kind, helpful, and quick. 11/10."
We responded:
"Thank you Autumn!!"
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Tara Delano

April 7, 2025

5  out of  5
rating by Tara Delano
"We had the pleasure of working with Charity and she was beyond kind and extremely helpful! She went above and beyond to help us get what we needed at a price affordable to our needs! We can say, from our personal experience, we will definitely be recommending her and will be continuing to use her services."
We responded:
"Thank you Tara. Charity does a great job. We’re so thankful you chose us for your insurance needs!"
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Josalynn Kuhmann

March 26, 2025

5  out of  5
rating by Josalynn Kuhmann
"Jake was awesome! He helped me quickly, thoroughly explained my coverages and even helped me save even more on my auto insurance! He also explained that state farm offers coverage for even more of life's mishaps."
We responded:
"Thank you for your review! We’re so glad you chose us for your auto insurance. Thank you for your business!"
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Sheila Hebert

March 26, 2025

5  out of  5
rating by Sheila Hebert
"Jake did an excellent job at getting my family a good rate on our home and auto. He was professional and I would recommend him to others looking for insurance."
We responded:
"Thank you for choosing us for your home insurance and auto insurance. Jake does a great job. We will pass this review along to him!"
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Matt Souvanthong

March 20, 2025

5  out of  5
rating by Matt Souvanthong
"charity price has just sold me with all the amazing deals, she’s very nice and considerate, even though that the call was for someone else she still was able to abel to market to me and give me a better quote than i would have imagined, i really appreciate her and the company for the time and i’m glad i got that call!"
We responded:
"Thank you for your review! We appreciate your business. "
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Angelo Jackson

March 18, 2025

5  out of  5
rating by Angelo Jackson
"Great communication"
We responded:
"Thank you!"
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Conchita England

March 17, 2025

5  out of  5
rating by Conchita England
"Charity was excellent in giving me the help that I needed to make an informed decision regarding my auto and home insurance needs. I am able to save money and get quality coverage as well!!!"
We responded:
"We are glad you chose us for your auto insurance and home insurance. Charity does a great job. Thank you for your review!"
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Konnee Feiden

March 13, 2025

5  out of  5
rating by Konnee Feiden
"Moving cross country to a new state is a daunting venture. Searching for new insurance in unfamiliar territory is too. Of all the companies I made inquiries with, State Farm topped the list. The #1 reason was Ms Charity. From the get go, over a month in advance of my needs, she listened, researched, calculated, presented options and understood. She walked me through everything step by step and made herself accessible as needed. We had scheduled a follow-up date and sure enough my text alerted and phone rang when that day came. We had a plan and we worked it together. She was dedicated, professional, personable, patient and knowledgeable. No sales pressure! Just good old-fashioned exceptional customer service! I have the coverage I need at a great rate. They have a new customer, and all is thanks to Miss Charity. State Farm offered what I needed in a customized policy. The face of the company was the how and why, and it all started with a no obligation quote. Thank you Miss Charity."
We responded:
"Wow! Thank you so much for this amazing review. Charity does a great job and we will certainly pass this along to her. Thank you so much for your review, and welcome to Alabama!"